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800-533-2210

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Welcome!

Store Policies

Store Policies

We've developed these store policies to ensure all orders are handled efficiently and effectively. If you have a problem with your order or need to return an item, please be sure to read below then Contact Us for follow-up.

We appreciate your business - buy with confidence!

- Atlantic British Customer Service

Quick Links:

Price Match Policy

When you shop with Atlantic British, you can expect quality and value. Our goal is to offer you a fair and competitive price on all parts and accessories for your Land Rover and we'll gladly match a price to ensure we're offering you the best deal possible. Please see our complete Price Match Policy for details.

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Warranty & Guarantee

Atlantic British Ltd. guarantees all products we sell against defects for 1 year from purchase date. Certain parts are covered by our Premium Range 2-year Warranty (click link for more details.) We offer a full refund or exchange up to 30 days from date of purchase, provided all the return conditions below are met (see Returning A Product & Damaged Shipments section.) All products are subject to the manufacturer's warranty for workmanship and material. Labor is not included. Failure of a product due to misuse, incorrect installation or failure of related parts is not covered by warranty and is not the liability of Atlantic British Ltd.

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Hours of Operation

Monday - Friday 8am-6pm, Eastern Time.

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Forms of Payment Accepted

We accept VISA, MasterCard, American Express and Discover/Novus credit card payments for payment on orders placed on this website. We also offer PayPal checkout, which includes standard PayPal as well as Venmo, and financed payment options via PayPal Credit..

credit cards

Our website uses full secure-socket-layer data encryption (SSL) with modern TLS browser support required when handling customer and financial information during ordering. Buy with confidence.

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Ordering - Things To Know

All prices for Land Rover parts and accessories are in U.S. dollars. All transactions must be completed in U.S. dollars.

New York State and California Residents: state and local sales tax will be added to your total at the time your order is processed.

We may have to contact you with questions about your order, therefore, it is very important that we have your correct daytime telephone number and email address. If we have a question, and are unable to contact you, your order may be held until you contact us.

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International Orders

If You Wish To Order Land Rover Parts From Outside The U.S.A. ...

We fulfill requests from all over the world for Land Rover parts and accessories. While some items may not be available for International Shipment due to size, weight restrictions or cost effectiveness, we do our best to honor every order we can.

Please follow these instructions for the fastest and most efficient shipment of your Land Rover parts and accessories:

Ordering

Due to the complexities of shipping internationally (customs, duties/tariffs, etc.), we do not process international orders from this website. Please build your cart on the website and you will find an International Orders link on your cart page in the shipping quote section. Click that link, complete the form as directed and submit. Your cart will automatically be emailed to us and we'll respond to you shortly with a quote to ship the order to your international location. Alternatively, you can call 518-664-6641 in North America or 00 (1) 518-664-6641 outside North America to request your international quote via phone.

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Backorders

Shipment of back-ordered Land Rover parts or accessories will be automatic if it is received in our warehouse within 30 days. If this is acceptable, you need do nothing. However, if you would like to cancel, please notify our customer service department at 800-533-2210.

Should receipt of the back-ordered item exceed 30 days, you will be contacted prior to shipment.

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Shipping Information

Atlantic British offers timely shipping from all major shipping carriers at competitive rates, including UPS, FedEx and the US Postal Service.

Atlantic British Has Fast Shipping!

Click Here for complete shipping information and delivery estimate maps.

shipping maps

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Returning A Product & Damaged Shipments

A Merchandise Return Form must accompany all returns. This form was included in the original shipment. If you need to print a new form, please click on the above link. Note: to view this PDF document, you need Adobe Acrobat Reader. Get Acrobat Reader for FREE here:

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Note: Returns are only accepted if pre-approved by our Customer Service Department.

Return Addresses

  • East Coast
  • Atlantic British Ltd.
  • Customer Returns
  • 6 Enterprise Avenue
  • Clifton Park, NY 12065
  • West Coast
  • British Pacific
  • Customer Returns
  • 4109 Guardian Street
  • Simi Valley, CA 93063

Absolutely NO returns are accepted at our Simi Valley, CA facility unless pre-approved by Customer Service.

Return Policy:

Damaged Shipments

Atlantic British takes great care in packing orders properly. However, on occasion, packages can be damaged during shipping.

Returning An Item

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What Our Customers Are Saying

EXCELLENT
4.9
2,196
Average
Reviews

I have already recommended you guys to my mechanic! Been following BA for a while and have been impressed by your knowledge, patience and professionalism.

Ead G.
Edmonton, AB

5-5-22

Very easy website to order the parts you need.

John P.
TUCSON, AZ

5-4-22

Great products and great customer service!

Emily L.
Pine island, MN

5-3-22

You guys have always done good by me, and I promote AB in Disco forums everyday.

Scott G.
Oconomowoc, WI

5-2-22

My sales rep was very nice on the phone and very helpful. I appreciate him taking the time and having patience with me and not making me feel silly for asking questions that may be …

Dan R.
Berkeley Township, NJ

4-21-22

Thanks for existing! Your company and service resources convinced me I could buy (and afford) a used LR3! Loving it so far. Thanks for running an exemplary business. - Josh

Josh G.
Bowie, MD

4-20-22

Great service. You have all the parts!

Scott M.
Brampton, ON

4-11-22

Very fast shipping and quality selection

Steve G.
Lock Haven, PA

4-1-22

Right products right price right people to help you

Michael B.
Sterling Heights, MI

3-21-22

Fast shipping and great selection also value and price. You're awesome!!!!

Jay G.
Cheswick, PA

3-18-22

Reviews from our Customers...

  • FAST Shipping! Call these Folks they have all the answers to your part installation.

    -Bill M. (Boydton,VA)

    Great customer service, very knowledgeable staff. Everyone I have worked with are Land Rover owners- which is a big help for knowing the vehicles.

    You always have the parts I need at a great price and everyone Ive ever spoken to has a great knowledge of all Land Rovers

    -Keith B. (Blue Ridge,VA)

    Professionalism. My sales rep is a rock star, and I value both his technical expertise and his knowledge of your product line.

    -Alan R. (N. Chelmsford,MA)

  • FAST Shipping! Call these Folks they have all the answers to your part installation.

    -Bill M. (Boydton,VA)

    Great customer service, very knowledgeable staff. Everyone I have worked with are Land Rover owners- which is a big help for knowing the vehicles.

    You always have the parts I need at a great price and everyone Ive ever spoken to has a great knowledge of all Land Rovers

    -Keith B. (Blue Ridge,VA)

    Professionalism. My sales rep is a rock star, and I value both his technical expertise and his knowledge of your product line.

    -Alan R. (N. Chelmsford,MA)

  • You always have the parts I need at a great price and everyone Ive ever spoken to has a great knowledge of all Land Rovers

    -Keith B. (Blue Ridge,VA)

  • Professionalism. My sales rep is a rock star, and I value both his technical expertise and his knowledge of your product line.

    -Alan R. (N. Chelmsford,MA)

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