We've developed these store policies to ensure all orders are handled efficiently and effectively. If you have a problem with your order or need to return an item, please be sure to read below then Contact Us for follow-up.
We appreciate your business - buy with confidence!
- Atlantic British Customer Service
When you shop with Atlantic British, you can expect quality and value. Our goal is to offer you a fair and competitive price on all parts and accessories for your Land Rover and we'll gladly match a price to ensure we're offering you the best deal possible. Please see our complete Price Match Policy for details.
Atlantic British Ltd. guarantees all products we sell against defects for 1 year from purchase date. Certain parts are covered by our Premium Range 2-year Warranty (click link for more details.) We offer a full refund or exchange up to 30 days from date of purchase, provided all the return conditions below are met (see Returning A Product & Damaged Shipments section.) All products are subject to the manufacturer's warranty for workmanship and material. Labor is not included. Failure of a product due to misuse, incorrect installation or failure of related parts is not covered by warranty and is not the liability of Atlantic British Ltd.
Monday - Thursday 8am-7pm, Eastern Time.
We accept VISA, MasterCard, American Express and Discover/Novus credit card payments for payment on orders placed on this website.
Our website uses full secure-socket-layer data encryption (SSL) when handling customer and financial information during ordering and is authenticated by Thawte™ for SSL encrypted data transfer verification. Click the icon above to verify and buy with confidence.
All prices for Land Rover parts and accessories are in U.S. dollars. All transactions must be completed in U.S. dollars.
New York State and California Residents: state and local sales tax will be added to your total at the time your order is processed.
We may have to contact you with questions about your order, therefore, it is very important that we have your correct daytime telephone number and email address. If we have a question, and are unable to contact you, your order may be held until you contact us.
If You Wish To Order Land Rover Parts From Outside The U.S.A. ...
We fulfill requests from all over the world for Land Rover parts and accessories. While some items may not be available for International Shipment due to size, weight restrictions or cost effectiveness, we do our best to honor every order we can.
Please follow these instructions for the fastest and most efficient shipment of your Land Rover parts and accessories:
Due to the complexities of shipping internationally (customs, duties/tariffs, etc.), we do not process international orders from this website. For all international order inquiries please email us at inquiry at AtlanticBritish.com or faxed to us at 518-664-6641 in North America or 00 (1) 518-664-6641 outside North America.
Shipment of back-ordered Land Rover parts or accessories will be automatic if it is received in our warehouse within 30 days. If this is acceptable, you need do nothing. However, if you would like to cancel, please notify our customer service department at 800-533-2210.
Should receipt of the back-ordered item exceed 30 days, you will be contacted prior to shipment.
Atlantic British offers timely shipping from all major shipping carriers at competitive rates, including UPS, FedEx and the US Postal Service.
Click Here for complete shipping information and delivery estimate maps.
A Merchandise Return Form must accompany all returns. This form was included in the original shipment. If you need to print a new form, please click on the above link. Note: to view this PDF document, you need Adobe Acrobat Reader. Get Acrobat Reader for FREE here:
Note: Returns are only accepted at our Clifton Park, NY Headquarters. That address is:
Atlantic British Ltd.
6 Enterprise Avenue
Clifton Park, NY 12065
Absolutely NO returns are accepted at our Sun Valley, CA facility unless pre-approved by Customer Service.
Atlantic British takes great care in packing orders properly. However, on occasion, packages can be damaged during shipping.
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